Refund policy
Every Chosen One Apparel Co. item is printed on demand, just for you, as soon as you order. Because of that, we can't accept returns or exchanges for size or change of mind, so please check the size chart before ordering.
If something is wrong, we'll make it right. If your item arrives misprinted, damaged, defective, or isn't what you ordered, email orders@chosenoneapparelco.com within 30 days of delivery with your order number and a photo of the problem. We'll send a free replacement or give you a full refund, your choice. You don't need to send the item back.
Lost packages: if tracking shows no movement for 10 business days, or the carrier marks your package as lost, contact us and we'll reship it at no cost.
Wrong address: if a package is returned to us because of an incorrect address, we can reship it once you cover the new shipping cost.
Cancellations: you can cancel within 12 hours of placing your order for a full refund. After that, your shirt may already be in production.
Refunds go back to your original payment method within 5 to 10 business days of approval.
Questions: orders@chosenoneapparelco.com